We guarantee that every transaction you make at HABANOS CIGARS will be 100% safe. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, name and address, so that it cannot be read as the information travels over the Internet. All bells and whistles of the cutting edge technology are being employed on this website for your safety. Your information is extremely important to us and we take extra effort to guarantee your transaction’s safety and this commitment. We employ independent security services that monitor the website 24/7 and provide alerts for any breach.
The information we collect will be used to notify customers about updates to our web site and periodic specials. We do not share the information with other organizations for any purpose.
Due to federal regulations lighters cannot be shipped by air. All orders containing lighters will be shipped by Ground only.
Due to federal regulations lighters cannot be shipped by air. All orders containing lighters will be shipped by Ground only. We ship to most countries worldwide. Tobacco-related laws differ from a country to another. The client takes on responsibility for the introduction of cigars to his country should duties be required.
We reserve the right to cancel and fully refund the customer in any case of a typographical error or honest mistake that is clearly obvious that occurred on our web site. We will always try our best to accommodate any customer that was offended in such case in an amicable solution but sometimes we simply can’t ship in this situation.
All gift certificates must be mailed back to us in order to be redeemed. You must make a purchase to redeem a gift certificate.
Brands that are promoted with a gift certificate for every box, the box must contain at least 20 cigars. Boxes with 19 cigars or less require a purchase of two boxes.
On brands with a discounted second box/bundle, the second box/bundle must be of equal or lesser value than the first box/bundle.
Application of gift certificate credit is subject to the “Gift Certificate Program” restrictions.
Samplers and free items – While we make every attempt to fill every order according to specified items, we sometimes have an “out of stock” situation. We reserve the right to substitute items with equal or better value items.
Samplers – In samplers that include cigars from different brands we reserve the right to replace a specific cigar with equal or higher value substitute.
colors, shades, size and other physical features of cigars displayed on this web site may look bigger, smaller or otherwise different than the actual cigars we sell